How Do You Manage Your Directory Assistance (411) Costs???
You may not know, but your local and long distance carriers charge up to $2.99 per call for directory assistance. Cellular providers are $1.25 or more.

How Do You Reduce These High Directory Assistance Costs?
Our low-cost directory assistance service saves money and increases productivity. It's easy to sign up and start saving money right away. We provide you with an 800 number, which is programmed into your switch to route any dialed 411 or NPA.555.1212 calls to our Operator Service Centers. The change in the switch is transparent to your users; there are no changes to the dialing patterns, and the switch handles the transfer of the call.

We constantly monitor our providers to make sure they adhere to high standards for the industry. In addition, over 99% of our database is sourced from and updated daily with over 2 million changes/additions with data from Local Exchange Carriers.

Do Your Employees Use the Internet for Information?
Do you block 411 calls in your PBX and force employees to use the Internet? It seems like an easy solution, but it can be a productivity thief. Internet databases typically come from compiled sources, and can be out of date. In addition, the data itself is not generally standardized and optimized for retrieval. Therefore, it is often likely a user will spend more time than necessary searching for a listing. If they can't find the number, they may end up calling 411 by going through the company operator, further increasing unproductive time.

Do Your Employees Use Call Completion?
Call completion for calls through the PBX. This feature is an expensive, unnecessary luxury. Most people don't understand that the charges include a onetime charge of up to $2.50, but also have a per-minute charge at the operator-assisted rate. Our service prevents callers from using this service.

Call completion for cellular calls. This feature in a mobile environment is a convenience and safety necessity. While it carries a nominal onetime and/or small also a per-minute charge, most 411 calls are for directions or reservations and only last 1-3 minutes. The total cost for the onetime and the per-minute charges for our service is substantially less than the cellular providers charge.

You Choose the Level of Directory Assistance Service and Savings
1. Premium Service - Calls are directed from the PBX to our center via a toll-free number. Calls are received and handled by live operators.

We provide a toll-free number that you program into your PBX to route any 411 or NPA-555-1212 calls to our Operator Service Centers. Implementation only takes a few hours after we receive your list of ANIs. For cellular service, users program a toll-free number into their individual cell phones.