Unless you actively manage the ordering and payment for telecom services, it is a virtual certainty that you are paying too much, have too many providers and are paying for services that you are not using.

The term Telecom Expense Management encompasses many disciplines and means different things to different people—phone bill processing, order tracking, phone usage monitoring, and telecom optimization to name just a few. In a generic sense it implies the overall "management" and automation of all processes associated with ordering, receiving and paying for any telecom service, including; local, long distance, Internet and data. You need to validate your company's telecom expenses, monitor cost allocation, forecast budgets and have all the data necessary to negotiate carrier contracts.

TELEPHONE BILL AUDIT
An audit focuses on the direct costs of telecom services–the billing received from vendors–finding errors and correcting them. A professional phone bill audit optimizes existing telecom services and reduces costs without necessarily making carrier changes.

There are two distinct economic benefits from performing an audit:

1.   Find billing errors that have been going on for some time, correct
      them and request a refund of the overbilling.
2.  Correcting these problems reduces ongoing costs

An audit may reveal that multiple providers are providing the same service to an organization. Consolidating this volume and negotiating with one vendor can significantly reduce the hard costs and reduce the number of bills and the amount of time required to manage multiple vendors.

TELECOM EXPENSE MANAGEMENT SYSTEMS
A Telecom Expense Management system's main value is to reduce the indirect costs – the labor costs associated with the management of an organization's telecommunications service providers. It automates the processes associated with ordering, receiving and paying for any telecom service, eliminating the human errors prevalent in the manual method.

The management of the telecommunications vendors providing services to your organization includes:

•  Inventory of services
•  Orders placed for services - activations or disconnects
•  Invoices for services
•  Cost allocation of all expenses
•  Budgets - reconciling budgeted amount to actual
•  Contracts for services
•  Service Level Agreements

We offer the functionality of Telecom Expense Management (TEM) software combined with workflow automation and extensive reporting capabilities. This uniquely comprehensive and highly integrated system allows for a centralized view of your telecom assets and expenses with the ability to effectively and efficiently manage them.

It streamlines resource-intensive tasks with automation and provides you with the intelligence you need to make informed decisions about your telecommunications expenses.

Features:
* Automated System Alerts
* Automated Invoice Analysis
* Easy-to-Use Central Control Center

Benefits:
* Continuous Performance Monitoring
* Billing Issues Addressed
* Eliminates all Spreadsheets

The systems we offer provide in-depth knowledge of telecom management as well as industry best practices. Whether you are a telecom manager, financial manager, or executive with an organizational agenda, these systems integrate all processes in the workflow chain from vendor to user. The asset library database, invoice-review technology, and reports tool give you the ability to effectively and efficiently manage your telecom expenses.