*According to research by the Gartner Group from "Dodging VoIP Predeployment Pitfalls,"
P. Musich, eWeek, December 12, 2005.

It is very likely that in the next few years, you will be implementing a VoIP (Voice Over Internet Protocol) system. Make sure that any call accounting system you purchase can collect and process calls generated by an IP switch.

Enterprises are rapidly adopting IP telephony for cost savings, productivity gains and business innovation, but delivering a high-quality voice service takes more than just buying the latest IP equipment.

VX Measures VoIP Performance
VXTracker™ VoIP Toolbox Module is a software-based monitoring package that monitors your packet performance and router applications on your converged network. It pages you before call quality problems occur, gives you a real-time web interface to visualize performance and gives you an audit trail to pinpoint network problems.

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Most Enterprises...
that deploy IP telephony are running it on bandwidth alongside many other data applications. When the "pipe" gets too congested everything slows down. While many slow running data applications are not service-affecting, VoIP calls can experience quality of service issues such as delay, jitter & loss.